How long does delivery take? Orders will be posted the next business day. The timing of receiving your order will depend on your chosen shipping method. Please see the 'Shipping and Returns' page for more information.
How do I know if my order has been dispatched? You will receive an email with tracking details of your order.
Does Samibe ship internationally? Samibe ships to selected countries.
My order hasn’t arrived yet. All orders are shipped via Australia Post. You can track your parcel via the Australia Post website using the tracking number provided to you via email.
Is a home address required for delivery? Australia Post deliver to home, work and P.O addresses. Please ensure you include any delivery details so the courier can find your location easily. We will post your order addressed and labelled the exact way that the information is provided at the checkout.
What is the best way to contact Samibe? Please fill out the form on the 'Contact Us' page.
A product I want to purchase is out of stock! If you see something you love that is out of stock, fill out the form on the 'Contact Us' page to register your interest, and we will send you an email once they’re back in stock.
Where do your products come from? Our products are sourced from suppliers across the globe. We work closely with our suppliers to ensure that our products are of highest quality.
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